Questions? Meet some answers.

Your Consultant will provide you with an initial price for the program, which will include preparation for your executive team, your first assessment(s), your Acentia Academy and the first year of ongoing support for your culture team. (The scoping conversation is free-of-charge)

This cost is variable based on the number of assessments and number of academies run. We’ll discuss your needs during the scoping phase. 

 Toolkit pricing is based on your FTE and the specific toolkits you require. 

We can give you an indication of pricing for ongoing activity and support past the 12-month mark and will confirm exact pricing closer to the engagement.

Your Consultant will likely have some basic T's and C's which will form part of the initial proposal, and there is a licence agreement designed to protect both parties which we would require you to sign before purchase of any toolkits. Your Consultant can provide you a copy of this agreement at any time, on request.

Of course. Simply get in touch with your Consultant and they can talk through costs and training for your culture champions.

Yes, you can review the contents and introductory information of any toolkit at any time. However, we don’t make the actual tools available until purchased.

Your Consultant will arrange access for you to Acentia’s secure web portal, where once trained, all your culture champions will be given unique logins. 

You can download the documents into your own system or use them directly from our secure cloud-based server as needed.

At the Acentia Academy, your people will be trained in the toolkits you have decided to purchase. If/when you purchase further toolkits, your people can be trained in these toolkits at the time.

Once trained, a culture champion will be able to access those toolkits via Acentia online. Full accreditation to facilitate workshops and sessions will depend on the specific session, and more detailed information about workshop/session accreditation is available on request.

The Acentia toolkits were created by the founders of the system, who continue to develop and improve them. All toolkits are based on sound theory, but shaped and moulded by extensive, real-world experience of what works and doesn’t in actual organisations. They are all designed to be simple to understand and practical to apply in your organisation.

When selecting smart and capable team members with good people skills and a passion for your organisation, this team can successfully move your culture forward (with a bit of help from us!). They will, however, need a few things from the organisation – the freeing up of some time to focus on culture and critically, the full backing of the executive team. If these conditions are present, absolutely your people can do this!

We recommend the culture team be made up of between 6 and 8 people from across your organisation. If you have an HR function or similar, it would make sense to include representation from this team, as well as one or two of your senior executive leaders. This is to ensure the team has the ability to make and act on a range of decisions. Other members can come from anywhere else across the organisation. We recommend you select people that demonstrate the following characteristics:

• A passion for people and workplace culture
• A positive attitude toward the organisation and its people
• A high level of emotional intelligence
• The ability to learn quickly
• The ability to take a whole-business view The desire to work in a team environment

This is always a difficult question because it really depends how much time can be made available and how quickly you want change to happen. We would estimate 2-4 hours a week for each culture team member is a good indication.

For organisations over 500 people, an organisational development role or similar to have oversight of the Acentia program would be recommended.

For organisations of 1000 or more people, a full-time culture development resource to oversee the program would be advised.

Acentia was built with three tenants in mind – SIMPLE, PRACTICAL and UNIQUE. The system is designed to be used by real people, using everyday language. Its concepts are very easy to grasp, and your Consultant will work hard with your team to ensure everyone feels confident with all aspects of the program.

Acentia is designed to scale to your size and structure. As the size and complexity of an organisation increases, additional culture teams can be added, as can additional assessments.

When organisations span multiple sites, and particularly across multiple countries, each site typically develops its own workplace culture, and this can lead to misalignment across the organisation, causing all types of dysfunctional workplace issues. A program like Acentia allows your organisation to embed consistent culture elements across sites/countries, creating an aligned foundation. Of course, site and country differences will always be present, but this is no longer an issue once a healthy and consistent underlying foundation is in place.

Where an organisation already has a great workplace culture, a culture program, such as Acentia can: 

a) protect it from back-sliding (particularly through periods of growth or instability) and; 

b) help you take it to the next level. After all, why rest at “great”!

There is no culture so broken that it can’t be fixed. However, we’ll be completely honest and up front with you about the dedicated effort and skill that will be required. A damaged/unhealthy culture will definitely require more resource and expert skill to turn around than when the starting point is a fairly healthy culture. If this is the case for you, an Acentia Consultant can work with you to understand your options.

With the right focus and dedication, we are happy to say that yes, workplace culture can change. An entrenched culture where bad habits have existed for a long time will take longer to turn and there’s likely to be a bit of pain along the way, but it’s never too late to push the “reset” button.  Trust us, it will definitely be worth it!

We know that every organisation is different, and therefore every workplace culture must be bespoke and aligned to these differences and to what the organisation is attempting to achieve. Acentia is designed to adapt, whatever your unique situation may be. That’s why your people are in the driver’s seat with Acentia – because nobody understands your organisation like your own people!